The Website Manager's Handbook

The original guide to online management

The Website Manager's Handbook is the original guide to online management. It describes how to create successful operations for any website, intranet or other online venture.

It has sold hundreds of copies & appears on the reading lists of several universities. (Find out more about the author, Shane Diffily).

The original aid for online managers

An image of the cover of the The Website Managers Handbook'
Bestselling guide to online management!

Hundreds of copies sold worldwide.
Thousands of previews downloaded.

Gerry McGovernThe Website Manager's Handbook is described by leading commentator Gerry McGovern as "Very clear and well written...a lot of practical depth...I'm sure that someone managing a large website, would find it genuinely useful."

Download your copy for $9.99  (PDF 6MB)

After downloading, I'll also send you a 33%-off discount code for my Online Masterclass in Website Management & Governance to use or share as you like (more below).

» Read a preview on Google Books

Free preview: Chapter 2 Website Maintenance

This simple guide provides insight to the key tasks of Website Maintenance. Most useful to a new online manager who needs to know what to focus on, this document is abridged from The Website Manager's Handbook Chapter 2.

» Download A Practical Guide to Website Maintenance (PDF)

Free preview: Chapter 3 Website Development

As with the document above, this clearly structured guide introduces the Web Development Cycle, the 8-steps you need to follow to create a new site or redesign an existing online presence. This document is abridged from The Website Manager's Handbook Chapter 3.

» Download A Practical Guide to Website Development (PDF)

A new roadmap for Web Governance

PDF of the roadmap

Different organisations progress at different paces towards operational stability. Some are leaders & others followers. See where you are on this journey by comparing yourself against the Web Governance Roadmap. (Use this in conjunction with my Roadmap article.)

» Download the Web Governance Roadmap (PDF)

Next steps in digital management & governance | Five practical lessons

» Lesson 1 :: Digital governance - the next battleground of competitive advantage.
» Lesson 2 :: A new framework for organising online operations & leadership.
» Lesson 3 :: Designing systems & structures to match your scale & ambition.
» Lesson 4 :: The 3-Critical-Factors needed to make change happen.
» Lesson 5 :: Establishing 'absolute authority' - the key for a successful web team.
» Read about each lesson in more detail...

Torben Rytt

"Shane is extremely knowledgeable. Working with him was a no-brainer for us."

CEO Siteimprove USA
Gerry McGovern

"A lot of practical depth. I think that someone managing a large site would find it genuinely useful."

GERRY McGovern,
Web Content Strategist
Susanna Guzman

"If you work on a web team, you need to watch the Masterclass. Clarifying, affirming, practical!"

Web Director, CFA

Lesson 1-of-5 . . . Watch for free

Lesson 2-of-5 . . . FREE

Transcript: Read for free (20 pages)
Audio: Listen for free (15min)

Recent subscribers . . .

Oliver in Germany, 05-Nov
'Infinitum' in Latvia, 04-Nov

Try  'The Website Manager's Handbook'

The *original* guide to online management & governance. The Web Manager's Handbook has sold hundreds of copies.
» Download a FREE preview now

An image of the cover of the The Website Managers Handbook'

The Website Manager's Handbook
ISBN 978-1-4116-8529-1
392 pages
9 inches x 6 inches
Copyright © 2006
* is a highly reputable and fully secure online bookstore.
Read a biography of author, Shane Diffily.

3 most recent PDF sales . . .

• Alan in UK, 28-Oct
• Marko in FINLAND, 20-Oct
• Lynn in AUS, 07-Oct

Reviews & comments . . .

"Very clear and well written...a lot of practical depth"
Gerry McGovern (author)

"A sound, all-round framework that will help many establish a better management structure."
Inside Knowledge Magazine

"A very useful book...does address a serious gap in the market"
Les Morss (lecturer)

"Excellent. Very comprehensive"
Anthony Hobbs (lecturer)

Published references...

Research Challenges in Management & Compliance of Policies on the Web
by Kienle & Muller, University of Victoria (Canada)

Global Website: Webdesign im internationalen Umfeld
by Oliver Meidl (Germany)

University reading lists...

University of Northampton
University of the West of England
University College Cork
Napier University (Edinburgh)
National College of Art & Design (Dublin)
Dublin City University