The Website Manager's Handbook

The original guide to online management

The Website Manager's Handbook is the original guide to online management. It describes how to create successful operations for any website, intranet or other online venture.

It has sold hundreds of copies & appears on the reading lists of several universities. (Find out more about the author, Shane Diffily).

The original aid for online managers

An image of the cover of the The Website Managers Handbook'
Bestselling guide to online management!

Hundreds of copies sold worldwide.
Thousands of previews downloaded.

Gerry McGovernThe Website Manager's Handbook is described by leading commentator Gerry McGovern as "Very clear and well written...a lot of practical depth...I'm sure that someone managing a large website, would find it genuinely useful."

Download your copy for $14.99  (PDF 6MB)

» Read a preview on Google Books

Online Management & Governance Manual

A fully-editable document that lists & describes all the practical elements of an online management system, including:
- Roles & Responsibilities
- Processes & Procedures
- Key Activities
- Tools & Technology

» Buy the full 61-page Manual for $9.99 (pdf)
» Or Download a sample (pdf)

2-in-1: Get Handbook & Manual for $19.99

Free preview: Chapter 2 Website Maintenance

This simple guide provides insight to the key tasks of Website Maintenance. Most useful to a new online manager who needs to know what to focus on, this document is abridged from The Website Manager's Handbook Chapter 2.

» Download A Practical Guide to Website Maintenance (PDF)

Free preview: Chapter 3 Website Development

As with the document above, this clearly structured guide introduces the Web Development Cycle, the 8-steps you need to follow to create a new site or redesign an existing online presence. This document is abridged from The Website Manager's Handbook Chapter 3.

» Download A Practical Guide to Website Development (PDF)

Successful websites rely on skilled management
Prove your expertise with new Masterclass (FREE lesson)

90-mins video, 140 page illustrated guide & quiz . . .

Lesson 1-of-5
Read for FREE
or watch it below

Web Governance Framework
Download for FREE

. . . all wrapped in up 5 hands-on lessons

Lesson-#1 :: A practical new framework to put order on online operations  FREE
Lesson-#2 :: Learn the DNA of online: people, processes, tools, budget
Lesson-#3 :: 3 ways to measure your website: Complexity, Size & Engagement
Lesson-#4 :: Critical factors of success needed to implement online change
Lesson-#5 :: Techniques to build authority & control over your site

Special all-in-1 bundle ... just $29.99

FULL 'Masterclass' (videos, text guide, quiz) (rrp $59.99)
PLUS the 'Website Manager's Handbook'  (rrp $14.99)
PLUS the 'Online Governance Manual'  (rrp $9.99)
» Explore Masterclass or Handbook & Manual...

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Susanna Guzman

"If you work on a web team, you need to watch the Masterclass. Clarifying, affirming, practical!"

Web Director, CFA
Torben Rytt

"Shane is extremely knowledgeable. His abilities made working with him a no-brainer."

CEO Siteimprove USA
Gerry McGovern

"A lot of practical depth. I think that someone managing a large site would find it genuinely useful."

GERRY McGovern,
Web Content Strategist

The Website Manager's Handbook
ISBN 978-1-4116-8529-1
392 pages
9 inches x 6 inches
Copyright © 2006
* is a highly reputable and fully secure online bookstore.
Read a biography of author, Shane Diffily.

3 most recent PDF sales . . .

Wyane in Canada, 21-Mar
Cathy in Canada, 17-Mar
Terri in USA, 10-Mar

Reviews & comments . . .

"Very clear and well written...a lot of practical depth"
Gerry McGovern (author)

"A sound, all-round framework that will help many establish a better management structure."
Inside Knowledge Magazine

"A very useful book...does address a serious gap in the market"
Les Morss (lecturer)

"Excellent. Very comprehensive"
Anthony Hobbs (lecturer)

Published references...

Research Challenges in Management & Compliance of Policies on the Web
by Kienle & Muller, University of Victoria (Canada)

Global Website: Webdesign im internationalen Umfeld
by Oliver Meidl (Germany)

University reading lists...

University of Northampton
University of the West of England
University College Cork
Napier University (Edinburgh)
National College of Art & Design (Dublin)
Dublin City University