Web & Product Managers

Watch my new online classes if you want stable & successful operations.

How better web governance helps you

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Happier
WEB USERS

Get better quality web outputs from improved procedures, better tools & focussed spend.

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Happier
WEB STAFF

Achieve the 'industrial peace' that clear roles bring to a web team.

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Happier
EXECUTIVES

Deliver ever better RoI with less risk, through leadership & control systems that work.

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Happier
PARTNERS

Build stable inter-departmental relationships based on shared priorities.

How I can help

I have 15+ years' experience in digital operations. As a commentator, I wrote the original 'Website Manager's Handbook' and have been published by AListApart & more.

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"Very clear & well written...genuinely useful."

Gerry McGovern
Author & commentator

"A sound framework that will help many organisations."

InsideKnowledge
Magazine

"Shane is extremely knowledgeable in his field."

Torben Rytt
Siteimprove USA

"Shane [has] impeccable attention to detail."

Elizabeth McGuane
Content Stategist

Let's get started

FREE online course

Subscribe to my new video Masterclass for Web & Product Managers.  NEW

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Contact me now

Email me. Tweet me. Send a carrier pigeon. I am ready to talk :)

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Download my 'handbook'

Buy your copy The Web Manager's Handbook is now FREE to all.

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Web Governance in plain English

I am a prolific author on Web Governance with dozens of research articles, commentary pieces & useful downloads ... and it's all free! Explore more in Research & Downloads.

Roles & Responsibilities on a Web Team

On a Web Team where everyone knows what they should (& should not) be doing, all tasks have a go-to-guy and nobody has to worry about stepping on a colleague's toes.

Web governance for local government

Use the new Web Governance Roadmap to work out the distance you have covered on your digital management journey - and what remains to be done.

Better web management in UK universities

If your biggest challenge is making the business case to get started, try the steps outlined in my new guide as a plan of action.