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LikePlace Zeitgeist 2009: Co.Donegal voted best county to live in. Co.Cork is the worst.

In 2009 LikePlace.ie collected over 1630 ratings about life in Ireland. We have now gathered the BEST & WORST of what we discovered into a Zeitgeist. http://www.likeplace.ie/zeitgeist/
The Zeitgeist highlights winners, losers & key trends from '09. It shows what you really think of Ireland as a place to live.
  • The best place to live during 2009 was Galway City with a score of 4.4-out-of-5.
  • Bray (Co.Wicklow) was the worst, with a score of just 2.6-out-of-5.
  • The best county was Co.Donegal.
  • The worst was Co.Cork.
LikePlace Zeitgeist
The Zeitgeist reveals that in 2009 the Irish people were a pretty satisfied bunch.
We were MOST HAPPY with the quality of our 'Environment', but LEAST HAPPY with the 'Cost of Living' and the ‘Economy’ . So, no surprises there!
LikePlace also collected many unusual and just plain weird comments about life in Ireland.
  • According to Willie, Ballyclare in Co.Antrim "Smells like a pigsty. Tastes like peach ice cream." !?
  • Jobstown in Co.Dublin was described as "A social experiment gone wrong." by Billo.
  • Reviewer Frank from Tallaght in Dublin 24 said “I’d prefer to live in Basra”.

A free diagram of website governance

An image of the map of web governanceOver the past few years many of the long-standing issues of website development have been solved (or are at least being far better handled). This includes technology, design and content.
However, one area continues to be both little understood and extremely poorly implemented - Website Governance.
Website governance is a means for supervising the activities of website management in a controlled & orderly way.
Part of the problem is that lots of web managers simply don't know what they're supposed to be doing. My book tries to address this problem by listing everything you need to do and - critically - how to do it.
But the book is big and can be hard to digest.

Download a FREE diagram of web governance

To help you out, I have created a simple diagram that maps all the major areas of activity and key tasks within each.
It should help you both structure your work and communicate what it is a web manager/webmaster actually does.

Read more...

Laughter Lounge? I felt like crying...

LaughterLoungeLooking for a good night out in Dublin with a good welcome, pleasant staff, a nice atmosphere and general nice vibe?
DON'T go to the Laughter Lounge in Dublin. It is awful.
The arrival is an ordeal - a list of rules from 3 meaty bouncers about what you cannot do. Smiles? No. Welcome? No.
Their business model seems to be ... shovel them in, get them drunk and turf them out.
The comedy was pretty poor too.

"Have web budget. Must spend." leads to bad websites

I spend a lot of time telling organisations they need to be on the web.
Money crossed out
But, you know what? I should spend more time telling them NOT to develop a website.
Am I CrAzY?
For a long time getting the web into a communications budget was hard work. Oh boy. We had to "sell the internet" to so many people.
Eventually some of them got it and started to fund useful sites.
But success has its drawbacks.
Over time the web has become a "line item", a "check box", a "budget allocation".
A lot of internet managers don't have to justify their funding any more. They get budget by default. Especially in government.
And let me tell you "Have web budget, must spend" does not lead to good websites.
Oh no.
Such "line item" sites have:
  • No clear goals
  • No clear audiences
  • No metrics to measure success.
Beauty is skin deep - ugliness goes right to the bone
In short, they may look great - but their true ugliness cuts to the bone.
They are pointless and a waste of money. Taxpayers money. Your money.
The money spent on such sites would be better spent elsewhere. On printed brochures, on newspaper ads, on door-to-door visits, on sky writing aeroplanes, on anything. But not on the web.
I make websites
But, a word in your ear - if the only reason you are starting your web project is because "we got the budget" ... STOP.
Ask "Is this really right for the web? Can the web really help? Would this money actually get a better return if spent elsewhere?"
Sure, I can make the website for you if you insist.
But - you know what - I'll feel bad for you.

How long does it take to create a new website?

Thought experiment.

How long does it take to create a new website?

You’re right. It’s a stupid question.
impatience
Like the proverbial ‘piece of string’.
OK, let’s define it a bit better.
Suppose you first have to clarify the website’s strategy and identify its target audience.
Suppose that the output of that process is a plan for a brochureware-type site of about 250 pages.
Imagine each page contains 500 words (more-or-less) and 1 image. All this content needs to be compiled from existing online & offline media, with heavy editing required.
As that work progresses, a full design cycle must begin – from organising the sites structure to deciding on colours and imagery.
Following that, the HTML templates are created and integrated into a Content Management System. Content is then inserted and formatted.
Finally, everything must be tested, signed off and made ready for golive.

So how long did that take?

Here’s my guess. 5 months minimum.
Seems a long time doesn’t it? Yet, experience indicates that is the time frame we are dealing with.
For some this might seem intolerably long. Can it not happen faster?
Well, yes it can . . . if you work in a small organisation with lots of skilled people, loads of money, huge commitment and no distractions – you can probably do it faster.
But let’s not kid ourselves.

So why does it take so long?

Let’s look at 2 elements.

Content

For 1 person to rewrite, edit and get sign-off on a single page of the type described, can take up to 4 hours. (And that’s a conservative estimate.)
Do the math. It adds up to 26 man-weeks for 250 pages. Half a year right there.
Even if we assume corners can be cut, we are still talking about several months of work.

Design

This site is being made from scratch.
It needs an Information Architecture, as well as wireframes and visual designs for at least 3 (probably more) template types. For example, a homepage, a gallery page and a standard content page.
Several weeks of work there too.
Sure, some activities can occur concurrently. But it all adds up.
And guess what. We made loads of assumptions to keep time to a minimum. For example, we assumed:
  • A project team is in place, including a project manager, designer, content writer, code developer & technical administrator.
  • Everyone has all the skills needed to implement a website of the type described
  • The web infrastructure and all technical solutions have already been chosen.
  • There are no finicky security, technology integration or other issues to handle.
  • Everything goes smoothly.
The lesson is time.
Making a website takes time. So plan for it.

Find the best (& worst) places to live in Ireland on LikePlace.ie

The LikePlace logo
Myself and my brother have launched a website, www.likeplace.ie. 
The purpose of the site is to help people find a great place to live in Ireland - based on ratings and comments from the people who live there (or know it well). It has been live now for about 1 month and gone thru various refinements from user testing (!) since then.
So far over 170 places have been rated from hundreds more submissions and comments.
Part time project
This has been very much a part time project. We have been working on it over weekends & evenings since last July. I did the design, HTML and CSS. My bro did the client and server side scripting.
Some issues we are aware of:
  • It is not accessible.
  • It is a real code soup.
Unfortunately, both were unavoidable given the part time nature of our committment. However, we do have plans to clean things up in due course.
So have a look AND - most important - rate the place where you live!

In a cave again...

I first visited Uaigh na gCat (Cave of the Cats) about 15 years ago, but was ill equipped at the time. Having done a lot of caving in Fermanagh and Clare recently I decided to return. 
In ancient times it was considered an entrance to the underworld of the Sí - the fairy people.  Rathcroghan is a very ancient landscape with many barrows, ring forts and other structures. It is also the reputed domain of Queen Méabh and the starting point of An Tain Bó Cuailgne.
While the cave is a natural structure, it seems to have been modified in past times and reinforced with slabs of limestone. This includes an ogham stone that was placed into the roof. Of itself the stone has nothing to do with the cave (it is actually a grave marker that was moved here) though it certainly adds some mystery. 
The cave is about 20 metres deep and 50 metres long. Quite a simple passage - wet and with a large chamber. 
When I was there I saw the remains of some candles and crow feathers stuck into the walls. Looks like some crusty folk were perhaps conducting secret rituals down below.

iQ Web Boot Camp 2009: Ireland's leading web usability & design conference

Dublin, 9th - 11th June. 
Discover how to weather the recession and not only survive, but thrive online!
At iQ Boot Camp, you'll get the skills you need to improve your website, increase visitor numbers and satisfaction, cut costs and increase revenues. And a whole lot more. 
The line up:
  • 23 workshops over 3 days (including 9 NEW courses)
  • Future Now seminar
  • Aprés Boot networking event

What you'll learn

What you learn at Boot Camp will make your site measurably better. And you'll get to learn and network with a community of peers who share your challenges.

Budget-friendly fees

We've lowered registration fees by 10% from last year, so everyone can attend. And if you book before May 20, you'll get an Early Bird discount of up to 20%.
It's the best money you'll spend on your website this year. 
Find us on Facebook: http://bit.ly/m2Nc

Shane on TV

As mentioned below, the company I work for (iQ Content) is giving away 10,000 Euro to Ireland's most original web startup.
This initiative has attracted a LOT of media attention.
Last night, we were featured on RTÉ News Two
Watch the video on the RTÉ website (from 19mins 37secs onwards) or watch a lower quality YouTube grab below.
A wonderful station really (ignoring what I wrote in a previous post, ahem.)

Incandescent

Reactionary nonsense from both RTÉ and government over this caricature.

Money, money, money ...

The company I work for - iQ Content - is giving away €10,000 to help grow a good web idea into a great business. No strings attached. 
No, seriously. No strings.
There are just 2 conditions:
  1. The prize will go to the best business plan for an internet start-up.
  2. You must be based on the island of Ireland.

Great face for radio

Some while ago I wrote about RaboDirect and how they are putting it up to conservative Irish banks through their innovative use of the web.
NewsTalk 106FM provides another example of adventurous web content. Since last Friday the Right Hook show has been streamed live on the web. A screen grab of the new talk website, showing a smiling George Hook
Nothing new there you say.
However, they are not just streaming audio - but video as well. That means you can watch George Hook as well as listen to him.

Is it a good idea?

Well, let's wait and see. The screen-capture at right shows that only 134 people were watching at that moment. That must be a tiny percentage of the total listenership.
But even if this video idea proves to be a flop, at least they had the guts to try it out. They didn't just slavishly try to imitate the BBC. They created interesting web content within the constraints of their own budget.
So hats off to Hookie & team.

Rant, rage and no wifi

Who would have thought it would be so effing hard to find a cafe with wireless web access in Dublin city centre. 
An don't get me started about Malahide. I went into every single cafe there 3 weeks ago looking for wifi. None. Nada. Zip.
While innumerable pubs and restaurants have free wifi, almost no cafes do. What's that about?! Am I more likely to want to use my computer over a cup of coffee, or over a rake of pints or a slap-up meal? 
Very frustrating.
Get with it Dublin. You embarrass me.

Téacs? Cinnte, GRMA.

teacs.ie
D’íoslodáil mé feidhm-oideas téacs nua do mhobiles ó Vodafone le deanaí.
Seolaim corr-téacs trí Ghaeilge ach ní dóigh liom go bhfuil siad ar fad litríu i gceart. Sé an scéal ná go bhfuil sé deacair síneadh fada a chur isteach. Chomh maith le sin, ní aithníonn an fon an teanga í fein.
Mar fhreagra ar an scéal, tá BnaG agus Vodafone tagtha le chéile leis an bogearraí nua seo a scaipeadh. An príomh-bhúntáiste ná go bhfuil foclóir Gaeilge san iamh leis agus go n-obríonn sé le téacsáil thuarthach Gaeilge.
Teacs as Gaeilge

Mo bhreithiúnas air

An rud is fearr, ná an foclóir é fein. De réir an usaide a bhí agam go dtí seo, tá sé cuimsitheach, cruinn agus leathan.
Bhain mé tríail as gnath-téacs a sheoladh (gearr-téacsanna direacha iad den chuid is mó). Mar shámpla:
  • Bhfuil tú ann?
  • Fós ag teacht anocht?
  • (Beidh mé ann) ag 8.30in.
  • (Beidh mé ann) i 5 bomaite.
  • (Tá mé) ar an mbealach.
  • Cen t-am?
  • Bhfuil tú abhaile ?
  • Tá go maith
  • Maith go leor
  • Theip orm do scairt a fhail. Glaofaidh mé ort nios deanaí.
  • Táim i ngrá le Sharon Ní Bheoláin ;) 

Maith, ach…

Tá an bogearraí sar-mhaith ag tuar ná bhfocal. D’aithnigh sé beagnach gach focal i gceart, seachas cúpla céann. Caithfidh mé a adhmháil nar usaid mé go fíor “in anger” go dtí seo, ach pé scéal é thaitin an ghné sin liom
An focal is minice a theipeann air a aithniú ná “ann”. Molann an uirlis “aon” ina ait. Ach, amharc ar an liosta thuas. Tá “ann” usaide 3 uaire agam sna scealaí a sheolaim is minice. Fadhb? Cinnte, ach beag.
(GRMA?  ”Go raibh maith agat”.)

iQ moves office

iQ Content - the company I work for - is moving office.
After 8 years, yesterday was our last day on East Wall Road. From Monday our new ’hood will be Clarendon Street in Dublin’s city centre, just off Grafton St. (Full address below.) 
People often describe moving house as one of the most stressful things you can ever do. In contrast, our office move has gone very smoothly. Planning and execution all happened in good time and in good order. Each of the 21-strong iQ crew helped out in some way. Some honourable mentions include:
  • Ciaran driving to Belfast to collect our new furniture.
  • The flatpack assembly-gang of Brian, Clo, John, Randall, Ruairi, Peter & Liz, labouring long into the night to put our desks together (fuelled only by pizza & beer) .  
  • Clo, Rosarie & Niamh helping to clean out the old office, under Liz’s foreman-like direction. 
  • Morgan cheering from the sidelines!
On Monday, we’ll see it all come together. 
Our new address is: iQ Content, 2nd Floor Offices, Clarendon House, 34-38 Clarendon Street, Dublin 2.
An historic moment as the iQ sign is removed from our old offices ...
... and placed under Morgan's supervision for the move.

Better usability, less crime

Some invest in usability to earn more money. Some to reduce cost. Some to improve communication.
A bit of investment in this area from An Garda Síochána could help reduce crime
"While the Garda’s computer database, Pulse, was full of information, the data was often difficult to access and the system was not 'user-friendly'. 
...[A] police force should not need to wait for crime trends, including gangland, to develop over long periods before they are identified." 
Factna, we are ready and willing to help when called on (with your website too!)
(Extract from "Gardaí need better technology - O'Toole" Jan. 15th, 2008. Copyright The Irish Times.)

Uaigheanna Oileáin Uaighe

Thar Nollaig, chaitheas tamaill i dTír Chonaill ag stopadh i dteach mo shinsearach. Aimsir gheal, fhuar, chiúin, tirim a bhí ann. Buíochas le Dia ní raibh an t-aigean ró-gharbh. 
Mar sin, chuas amach lá amhain - ar bhád uncail liom -  go hOileán Uaigh. Tá an t-oilean sin gar linn le h- uaigheanna iontacha móra deasa. Thogais cupla mir fiseain le mo mhobile (thios).  

And now over to our expert commentator ...

Speaking in reaction to the launch, blogger Shane Diffily commented: 
"Irish banks tend to be very conservative, introverted and secretive. In contrast, Rabo seems to understand that openness works. People trust an organisation that trusts itself to talk openly on the Web - and to take criticism."

Lighthouse cinema's great mobile website

At iQ BootCamp 2008, friend of iQ Des Traynor gave a presentation about what makes a great mobile website.
He explained that a mobile site is not simply a 'small-screen' version of your normal website. Due to device and other constraints it often cannot be used in the same way.
As such, it should aim to provide just enough information for someone to digest while sitting in the back of taxi on the way to meet a friend. No more.
Someone was listening.
No movie reviews. No online booking. No popcorn ads.
Just movies, dates, times and box office number.
Great job!

Push the button

You're chatting on the way out of an office building.
You come to a door. It's locked. Someone shouts over that you need to "press the button" to open it.
To your right 3 boxes are lined up on the wall, coloured kinda like traffic lights.
  • 1 is bright red.
  • 1 is dull silver.
  • 1 is bright green.
You don't stop to read them. You just make a snap decision and stab a button.
A photo of 3 buttons beside a door

But which one?

Well, many people press the big green box.
Why? Because it is big and green. And green means "Go"!
Unfortunately, this means the maintenance man has to repair the emergency door release button every few weeks.
There has got to be a better way.